Billing Policy

Billing Information
Your total order amount will be clearly displayed before checkout and includes the following components:
- Item Price: The price of the part as shown on the product page
- Shipping: Standard shipping is free
- Taxes: Automatically calculated in compliance with local regulations (e.g., sales tax, VAT, etc.)

Price Adjustment Policy
Product prices on our website may be updated based on supplier adjustments. Once your order is confirmed, the price is locked in.
In the rare event of a pricing error due to a system issue, we reserve the right to cancel the affected order and issue a full refund.

Shipping Policy
All orders within the contiguous United States qualify for free standard shipping.

Discounts & Promotions
Promotional and discount codes may be entered during checkout. Only one discount code may be applied per order.
Unless otherwise stated, discounts and promotions cannot be combined.

Post-Payment Fees
We adhere to a transparent pricing policy. No additional charges will be applied after checkout beyond the total amount you confirmed during the purchase process.

Invoice Requests
Once your order has been shipped, you may request an electronic invoice by contacting our customer service team, who will assist with the issuance.

Refund Information
Refunds are processed strictly in accordance with our Return Policy.
Funds will be returned to the original payment method. Processing times depend on your bank or payment provider and typically take 1-5 business days.

Billing Inquiries
If you have any questions regarding your bill, please feel free to contact us via:
- Email: Vicky@partsphoenix.com
- Service Hours: Monday – Saturday